Customer Testimonials

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DealerRater Jun 1, 2020

Very friendly professional and responsive interaction especially in these challenging times put me in the truck that I wanted timely action while taking delivery Thank you so much

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DealerRater May 29, 2020

Carletta is a grerat assest to your dealership ! Great personality and friendly ! She was amazing ! I got a jeep renegade because of her I had really changed my mind until I dealt with her .

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Cars May 26, 2020

I made contact with Dj / Jay my sales person at the dealership. Did the purchase entirely over the phone and online, Dj / Jay was amazing! What a wonderful experience on our 2020 jeep gladiator a special thank you to Dj / Jay for making it such a wonderful process.

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DealerRater May 16, 2020

Carletta worked with my wife and I and got us exactly what we described to her as our wants and needs. She really listened. Thanks for all the hard work, and always with a sweet smile.

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DealerRater May 14, 2020

So amazing! Carletta was so sweet and very helpful! She found the perfect Jeep for me and when I came to pick it up on my birthday, a cake was waiting for me with a giant bow on my new car! HIGHLY recommend asking for Carletta if you are interested in a new vehicle!

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DealerRater May 10, 2020

Came looking for a Renegade that fit me and walked out with a brand new 2019 model in white. She’s a beauty! Carletta was amazing and so kind and helped me find the perfect one. Josie did a great job giving me a walk around of all the features.

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DealerRater May 4, 2020

JJ was so easy to work with. He was informative without being pushy. Due to the Covid-19 situation, he handled most of the sale over the phone, which was so convenient. The entire staff is extremely nice and helpful.

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DealerRater Apr 17, 2020

Carletta greeted us when we arrived. She was very patient and took a lot of time showing us different trucks. She was very pleasant to work with and did not pressure us at all. It was the best experience I’ve had buying a new vehicle at a dealership. I would definitely recommend this dealership and Carletta.

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DealerRater Apr 15, 2020

I had an amazing experience purchasing my 392 Daytona it was effortless and I will definitely be returning for more business I HIGHLY RECOMMEND this dealership

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DealerRater Apr 11, 2020

My wife and I enjoyed working with JJ in purchasing our last vehicle. He went above and beyond helping us find the vehicle with the features we wanted. Josie, what would we have done with out Josie's help in explaining and setting up the electronic features. Everyone at the dealership made our shopping experience a pleasure.

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DealerRater Mar 21, 2020

Fantastic experience here. Loved it.they were very professional and helpful. They helped me take advantage of some awesome deals they had.Thanks Guys. Will come here again.

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DealerRater Mar 14, 2020

Everyone dreads car shopping but jj and the staff kept the process relaxed and were friendly and straight forward. JJ will be my go to salesman and the dealership as long as JJ is there. I was never pressured and was treated as a valued customer. JJ and the staff are the best around hands down

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DealerRater Mar 6, 2020

I bought my Ram 1500 at this dealership. I found Josie to be the most pleasant employee at the dealership, she was very informative, took the time to help with todays vehicles and all the bells and whistles. She followed up to make sure I was comfortable with my purchase. I am in Afghanistan and really haven't been able to use it that much but I am looking forward to seeing Josie and getting schooled up on all the features on it. She is very professional and genuinely cares about your products and the customer being able to make full ...

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DealerRater Mar 4, 2020

Most amazing Sales guy I have ever worked with. Will definitely be giving JJ a call when it's time for a new car again.

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DealerRater Feb 27, 2020

JJ and his team are amazing and will make the impossible possible. I highly recommend anyone looking for new or used to come and check these guys out. I will definitely be doing business with them in the future!

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DealerRater Feb 18, 2020

I’m happy we have a dealership so close to home the people are nice and attentive they handle all my car needs quickly they also have a great selection of vehicles for future purchases

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DealerRater Jan 24, 2020

Danet is an awesome lady, very friendly and always willing to help, She has helped on more than one vehicle. We recommend Landers McClarty they are always helpful and try to work with you to get you in the right vehicle.

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DealerRater Jan 23, 2020

JJ helped my parents pull off the biggest surprise of my life!! love my new car so much, and never been more thankful!! he’s the bomb!!

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DealerRater Jan 1, 2020

Each employee worked hard to get me the car I wanted. The salesman and everyone did a outstanding job to see that I got the car I wanted

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DealerRater Dec 31, 2019

Sasha did an excellent job of servicing my new 2020 ram. They all went above and beyond to make the service as smooth as possible.

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DealerRater Dec 31, 2019

I was looking for a rig for towing a gooseneck trailer and boat/RV setup. The guys at FCDJR helped in every way possible. They all seemed to be down to earth and honest people to deal with! I usually do not like dealerships but this one is different. Great job guys!

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DealerRater Dec 31, 2019

Buying process was easy and salesman was great. They did great. Brad was friendly and professional. I recommend seeing brad if your looking for a car.

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DealerRater Dec 30, 2019

I got two vehicles a truck and a Chevrolet Cruze we had some problems with the Cruze Mark and his text was able to fix the problem that the other car lot couldn't I take my truck in to get the oil changed their fast and they gave me all the information about my truck what's coming up needed be repaired I took my cruise in to get the oil changed Saturday they gave me all the details on the vehicle they fast and and polite even the cashier was a sweetheart

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DealerRater Dec 28, 2019

Brian (salesagent) got to work for me as soon as I got there. I loved how he called me in the morning. I told him what I wanted and had a very good experience. My family will be buying vehicles from this place. This is my new dealership. Only dealership worthy of my time.

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DealerRater Dec 28, 2019

Mark has always given me great service even when he was at the Chevrolet store. He is a keeper. Everyone was very helpful on my visit to get my oil changed

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DealerRater Dec 25, 2019

Easy to work with overall experience went well compared to previous experiences at other dealers. My sales representative was easy to deal with and get information from. Thanks JJ.

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DealerRater Dec 25, 2019

They helped me and went beyond they are all awsome people love the car they did more than any other dealership around in this county

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DealerRater Dec 23, 2019

Had a very good experience at this dealership in Fayetteville TN. JJ Jones was very professional and a good salesman to work with. Managed to close a deal with him and came away with a good overall feeling about this dealership. Will recommend to my friends.

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DealerRater Dec 23, 2019

This was my first time ever buying a car. I was nervous and didn’t know how I was going to get through this process. Thanks to everyone who works there and the sales associate who helped me, I was able to get through this car buying process and successfully get a car.

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DealerRater Dec 23, 2019

I knew what I wanted when I showed up and they helped me buy the SUV I was looking for and took my trade in with very excellent price

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DealerRater Dec 23, 2019

The team there at the Fayetteville dealership is very knowledgeable and helpful. I was able to test drive a few different Jeeps to find the one I really wanted. After finance I was walked through all the features with Josie Edwards, who was very friendly and knowledgeable. It was all around a pleasant experience. Thanks again for your help and patience.

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DealerRater Dec 23, 2019

I stopped in the check a truck. Got a killer deal on it and was back to buy the truck ASAP. they were super nice and very friendly there. Highly recommend!!

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DealerRater Dec 22, 2019

Problem with my Pacifica was corrected and I am very pleased . Repair of interior lighting was diagnosed and quickly repaired . Mark in service was very professional and kept in touch with me . Mechanic who fixed my car very knowledgeable . Wonderful experience

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DealerRater Dec 22, 2019

Great business with great people who put you first. I felt like they cared about making sure the experience was pleasant and that I didn’t have any additional questions. They stayed late for me to finalize my purchase and helped me get on the road to Birmingham.

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DealerRater Dec 21, 2019

Everyone is very laid back. You say what you want,they'll do their best to make it happen! Landon Meeks was fantastic and took all of my crap.Thanks,Landon!

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DealerRater Dec 20, 2019

Always helpful, friendly and honest. I am proud they came to Fayetteville, TN. We did not have a Dodge company for years which meant I had to travel to Huntsville Alabama for repair and to purchase trucks. BW

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DealerRater Dec 20, 2019

Excellent customer service. Thoroughly checked my truck to make sure everything was in order and had it serviced in a timely manner. They went above and beyond to make sure I got back to work while my truck was in the shop.

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DealerRater Dec 19, 2019

We have been using Fayetteville Dodge since they opened in Fayetteville Tn Always do a great job with friendly and courteous techs. Highly recommend them.

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DealerRater Dec 19, 2019

Short drive to visit with a courteous and professional climate. Service was quick and the process was simple. I highly recommend this service department in fayetteville.

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DealerRater Dec 19, 2019

The sales and support staff were extra helpful and courteous through the buying, financing and delivery process. No pressure was applied and all of our questions were answered.

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DealerRater Dec 18, 2019

I had a good experience! The time it took to get the paperwork done considering I was paying cash seemed like a lot, but everyone was kind and friendly.

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DealerRater Dec 18, 2019

Fast, efficient service with extremely knowledgeable and professional service reps. I was kept informed during my wait and treated as a customer should be treated. The only service center that I have never dreaded going to.

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DealerRater Dec 17, 2019

Very good experience. I would recommend this dealership to anyone looking to buy a vehicle.Dee was very friendly, knowledgeable, and professional.she is very good at her job.

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DealerRater Dec 16, 2019

Mark was very helpful in the service department. Only took a short time to update the recall on gps and they ordered the cover to be replaced on my oil pan cover.

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DealerRater Dec 15, 2019

We drove 3 hours to make the purchase and we are very pleased!! Landon was easy to work with and the car is just as they said it would be.

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DealerRater Dec 13, 2019

The employees are always great i am appreciative they work quickly and keep me informed the whole time. I will continue to return there for my service needs

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DealerRater Dec 12, 2019

We were planning to buy another brand but the attitude at the dealership was so friendly we changed the way we looked at your brand and wound up buying a ram truck. Very happy

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DealerRater Dec 12, 2019

We wanted to surprise my mom with a new car. They were so helpful with us knowing if we were approved ahead of time. That way we didn’t have to drive an hour for nothing. We will definitely use them again. It was so fast and easy.

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DealerRater Dec 11, 2019

Courteous and very efficient He is superior and he did an excellent job for me thank you so much it’s great to have someone to take care of us from our cars are in trouble

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DealerRater Dec 11, 2019

Fast and reliable. Courteous, helpful and welling to get you serviced fast. Sales manager and personal are very polite and willing to help me out with this deal

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DealerRater Dec 11, 2019

The staff was very knowledgeable and accommodating. They were friendly, professional, and very patient. Very courteous group. I would definitely recommend Fayetteville Chrysler Dodge Jeep Ram to family and friends.

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DealerRater Dec 9, 2019

Had a very nice group of sales people who were very helpful. We bought a great SUV and got a deal that worked great for us.

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DealerRater Dec 9, 2019

Will let you know when I sign paperwork , Will determine this , I don like my time wasted on common information that I already about .nor do I like wasteing your time

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DealerRater Dec 8, 2019

Excellent assistance from Landon Meeks. Love the Jeep! I would recommend FCDJR for your next vehicle purchase and make sure you ask for Landon Meeks!

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DealerRater Dec 8, 2019

This awesome team fit me in without an appointment because I just got new tires . Great team , will keep going back for my service needs

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DealerRater Dec 7, 2019

Sasha and Mark are excellent leaders of a caring and dynamic team. They all listen and are respectful in conversation and deed. The Team is capable and experienced, The younger members are eager and coached when necessary. The Parts Department is responsive and thorough. The facilities are clean and orderly. I know these things and look for them, because, I am a retired U.S. Army SFC that worked and ran Aviation Maintenance Shops for many years. Sincerely, Ward Saemisch

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DealerRater Dec 6, 2019

Great people time saving , best deal with in 150 mile of my house worth the drive. Took care of me on my trade and my purchase . Was fair for both.

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DealerRater Dec 6, 2019

These guys were great. I came in for a recall and was in and out in 15 minutes. Other dealerships could learn a lot from Fayetteville CDJR! A+++

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DealerRater Dec 6, 2019

I drive an hour one way just to get my oil changed because of the friendly professional service I get. I have spent a lot of money for a vehicle and can’t just trust anyone to service it !!!

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DealerRater Dec 5, 2019

Helpful and friendly.Worked with me to make it work for me. Gave me a great deal on a new Jeep and trade on my Jeep

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DealerRater Dec 5, 2019

We purchased a 2018 Jeep Compass Trailblazer from another dealer and started experiencing issues with the stop and go feature and the emergency braking. Mark Mitten and his crew kept working the issue until it was corrected. I would recommend the service department for any problem on any make and model.

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DealerRater Dec 5, 2019

this team worked miracles getting me into a vehicle and didnt give up. they were very friendly and accommodating. been to other CDJR dealers....would definitely come back to Fayetteville and I'm from Columbia!

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DealerRater Dec 2, 2019

They worked with me on my warranty when no other dealers would. When I called them. They immediately told me to bring my Jeep over and they would take care of it. They were great to work with.

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DealerRater Dec 2, 2019

Had an issue with my oil cooler. Had Jeep towed after hours. While my Jeep was there, the replaced the oil cooler and performed the factory recall on the airbag. Had vehicle back on the road in two days. Much better service than the dealership in Huntsville. I will bring my Jeep back to Fayetteville whenever I need repairs done. They have earned a new customer.

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DealerRater Dec 1, 2019

Very nice and quick.always greeted.Helpful on my vehicle needs.The best dealership hands down in fayetteville tn.I recommend everyone to go there.

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DealerRater Nov 30, 2019

Buy local, get individualized service and good prices. They will work with you. I appreciate the time and the effort given. I would recommend them if you are in the market.

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DealerRater Nov 30, 2019

The only thing I would suggest is offer a courtesy car to take you to carry you home or to lunch. A great service feature. Our other does it every time. Thank you again

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DealerRater Nov 28, 2019

I am very happy with the excellent treatment I received at the dealer ship. They showed me just what I wanted in a truck so I bought it and very happy with my purchase.

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DealerRater Nov 27, 2019

I purchased a certified pre-owned vehicle, and every little thing I was concerned with was addressed and dealt with in a very hospitable manner. If you were to deal with a dealership, I would recommend this one.

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DealerRater Nov 27, 2019

Excellent service and prices . Salesman was very knowledgeable and professional. The process was quick and easy on a busy Saturday I definitely buy again and recommend this dealership.

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DealerRater Nov 23, 2019

Everything was a very pleasant experience. The vehicle was checked in promptly, all concerns were addressed and was delivered back to me by the time promised.

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DealerRater Nov 22, 2019

Ask for Austin Bailey to assist you with your car purchase. Austin was very professional and courteous. He is very personable and took time to answer all questions. Austin is the main reason we bought the Jeep from Fayetteville along with a great price. Tim in Finance was also very personable and friendly.

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DealerRater Nov 22, 2019

Dee is always super to deal with. She’s why I come back to buy another vehicle. And of course I like having a dodge dealership in my town. Thanks guys!!

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DealerRater Nov 21, 2019

Had a great experience with the staff at Fayetteville dodge will go back by from them again and will tell others of the great people

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DealerRater Nov 16, 2019

You go to a dealership, much like a dog, to sniff their leg and see what they have available. Selling is understood. Spend or make the best money is also understood. Getting what you want, well you get my drift. I knew what I wanted and Bud Todd delivered. He was knowledgeable and couldn’t do enough to make sure I had answers to whatever my question was. Thanks Bud and the rest of the folks at Fayetteville CDJR for making my purchase quick and easy.

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DealerRater Nov 13, 2019

Couldn't be happier with the way I way I was treated. Bud Todd and Tim( not sure of last name) made the process as easy as could be ...thanks again guys!!

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DealerRater Nov 12, 2019

Was having issues with my vehicle computer. It was checked out by service personnel and I was informed exactly what was needed to correct problem.

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DealerRater Nov 12, 2019

I got seen in a matter of minutes. Mark was very courteous. He explained what was found and took care of the problem. Very pleased!!! I will be coming back. I have a dealership closer but haven't been satisfied with the service. Fayetteville Chrysler Dodge Jeep Ram has been exceptional.

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DealerRater Nov 11, 2019

Great Sercive, honest, and friendly. Sergeant Todd was the best and made my time at the dealership pleasurable. He didn't use the high pressure sales tactics that starts at most dealerships as you step out of your vehicle and truly wanted to get me in the vehicle that I wanted. I do not like going into any dealership to buy a car and buy them over the phone.....but I would positively buy another vehicle from them and would even go into the dealership.

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DealerRater Nov 11, 2019

We worked with Landon which was a great experience. He was very responsive to all our questions. He took the time to drive the car we were asking about so he could answer the ones he didn't know off-hand. The price they advertised was the price we got without any haggle, gimmicks, or attempts to up sell. The entire experience didn't take a lot of time and was worth the trip out of the way

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DealerRater Nov 8, 2019

We received quality and efficient service! Very happy with our experience. The sales and service personnel are always friendly and helpful! We will always recommend this dealership for sales and service.

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DealerRater Nov 7, 2019

Fast, friendly and easy, and out the drive. One of the best experience buying a car I've had in along time. No ridiculously long waiting times friendly sales rep and a very resourceful tech rep who explained features of vehicle.

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DealerRater Nov 7, 2019

Great service all around. Friendly people and very helpful with selecting a new vehicle. Decent price for my trade in. Would do business with again.

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DealerRater Nov 6, 2019

We had a great experience very friendly sales man he answered all our questions and showed us all about the car we highly recommend them for your vehicle needs

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DealerRater Nov 3, 2019

Had a great meeting with bud and after a while I ended up with a new car with warranty they cleaned car and filled with fuel which made for Sheraton ride home

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DealerRater Nov 2, 2019

Great experience. Bryan did everything he could to get me the Jeep I wanted. I drove about 2 hours because they had the Jeep I wanted for the best price.

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DealerRater Nov 2, 2019

Treated us well, worked hard on our deal. Very personable. Would definitely recommend to family and friends. Even took the time to go over features after we signed

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DealerRater Nov 2, 2019

This was the very best experience we have ever had in purchasing a new auto. we must have purchase over 50 total during our marriage. Thanks for all the kind people we meet.mar God Bless each of you!

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DealerRater Nov 2, 2019

Excellent customer service. Dropped my 2019 Wrangler off for the steering damper recall and for its first service. Very quick and efficient process. I was in and out in just a bit over an hour.

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DealerRater Oct 31, 2019

All personnel I dealt with aimed to please. They were very knowledgeable and friendly. Buying my new truck was a pleasant experience. Landon told me he would be calling to check on me...wow!

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DealerRater Oct 31, 2019

The outside of my door is worse than it was the first time I brought it.my window on the passenger side makes a popping sound when I raise it up and it slams at the top and the piece that was supposed to be fixed is sticking out.and I have 2 glue spots on the outside of my door that was not there when I brought it to y'all to fix.

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DealerRater Oct 29, 2019

Great customer service! Hometown atmosphere! Friendly! Speedy service! I will definitely go back with my Jeep! I wouldn’t trust anyone else with my Jeep!

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DealerRater Oct 25, 2019

Drove to dealer for recall work. 15 minutes later, work was done and I was on my way. WOW, just WOW. Sasha was my contact and she was fantastic. She answered all my questions and got me in and out very quick.

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Cars Apr 20, 2019

I would highly recommend Fayetteville Dodge. The employees was very friendly and helpful. Brad did an amazing job never pushed. Joyce was awesome to get the paper work done and JOSEY was amazing helping me get my truck ready for me by teaching me how to use it.

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Cars Mar 29, 2019

Fast and courteous service. Did what they were supposed to do. Took care of recall I was not aware of. Facility was very clean and organized. I will return when other service is needed.

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Cars Mar 4, 2019

The employees are very friendly and helpful. They are willing to go the extra mile to make sure you get what you want and leave satisfied.

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Cars Feb 7, 2019

Got oil changed in my Jeep on a Saturday morning without having an appointment. Service was great. They even told me about a recall that needed addressing.

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Cars Jan 22, 2019

I found all the people I worked with very friendly and helpful. Best experience I have ever had buying a car. Great place to do business.

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Cars Jan 10, 2019

Sasha took care of my repair quickly. She was professional and made the experience one that I would recommend to anyone. Thanks for your help Sasha!

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Cars Jan 6, 2019

Had a great experience buying a new charger, everyone was very courteous, and I believe they gave me a good deal. The only negative thing I have to say about the purchase, is I felt the buying process took a little too long


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